Privacy Policy & Terms and Conditions
Privacy Policy
Information We Process
We collect and process limited personal data, such as names, business contact details, job titles, and company information, when you contact us or engage our services. This information is used solely for communication, service delivery, and legitimate business purposes.
When providing marketing services, we may also process client business data and marketing performance data on behalf of our clients. In these circumstances, we act as a data processor under UK GDPR and process data only in accordance with client instructions.
Lawful Basis for Processing
We process personal and business data on the lawful basis of contract, legitimate interests, or consent where applicable. Data is retained only as long as necessary to deliver services and comply with legal obligations.
Access to Client Accounts and Credentials
To deliver our services, clients may grant us access to third-party platforms such as advertising, analytics, or email marketing tools. Wherever possible, access should be provided via user permissions or platform invitations, rather than shared passwords.
Any credentials or account access provided are:
- Used solely for the purpose of delivering agreed services;
- Restricted to authorised personnel only;
- Stored and handled securely;
- Revoked promptly when services end.
- We do not use client credentials for any purpose outside of service delivery.
Confidentiality of Client Data
All client data, including business information, platform access, credentials, and campaign data, is treated as strictly confidential. We do not disclose client data to third parties except where required to deliver services or where legally required to do so. All staff and contractors with access to client data are subject to confidentiality obligations.
Data Security
We implement appropriate technical and organisational measures to protect personal and client data, including access controls, secure systems, and internal confidentiality procedures. These measures are designed to prevent unauthorised access, disclosure, or loss of data.
Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data;
- Request correction or deletion of your data;
- Object to or restrict processing;
- Withdraw consent where processing is based on consent.
Requests relating to your data can be made by contacting us at admin@camcom.agency
Terms & Conditions
Website Use
These Terms & Conditions govern your use of this website. By accessing or using this site, you agree to comply with these terms.
The website is provided for general information about our services only. We may update, amend, or remove content at any time without notice. All intellectual property on this website, including text, graphics, and branding, belongs to CamCom unless otherwise stated.
You must not misuse this website or use it for any unlawful purpose.
Client Services and Agreements
Any marketing services provided by CamCom are subject to separate written agreements, proposals, or statements of work agreed with the client.
These website Terms & Conditions do not replace or override any client services agreement or commercial contract entered into between us and a client.
Confidentiality and Client Data
All client information, including business data, marketing data, platform access details, and credentials, is treated as strictly confidential.
We will:
- Use client data and credentials solely for the purpose of delivering agreed services;
- Restrict access to authorised personnel only;
- Not disclose confidential information to third parties except where required to provide services or where legally required.
- Clients are responsible for ensuring they have lawful authority to provide access to any systems, data, or platforms.
Marketing Performance Disclaimer
Marketing outcomes depend on a range of external factors, including market conditions, platform algorithms, regulatory requirements, and third-party systems.
While we apply professional expertise and industry best practices, we do not guarantee specific results, including but not limited to revenue, lead volume, conversion rates, or campaign performance.
Clients acknowledge that marketing results may vary and agree that CamCom is not liable for any losses, including indirect or consequential losses, arising from the performance of marketing campaigns.
Limitation of Liability
To the fullest extent permitted by law:
- We shall not be liable for any indirect, consequential, or economic losses;
- We are not responsible for losses arising from third-party platforms, tools, outages, or policy changes;
- Our liability is limited to the extent set out in the relevant client services agreement.
- Nothing in these Terms excludes liability where it cannot be excluded by law.
Governing Law
These Terms & Conditions, and any disputes or claims arising from them, are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
Client Credential & Access Disclaimer
To deliver our marketing services effectively, clients may need to grant us access to third-party platforms such as Google Ads, Google Analytics, Meta Ads Manager, email marketing systems, or other marketing tools.
Security and Access Guidelines
Clients should provide access securely, ideally via user invitations or platform permissions rather than sharing passwords;
- Any credentials or account access provided to us are used solely for service delivery and are restricted to authorised personnel;
- Access is handled securely, stored only as necessary for service purposes, and revoked immediately upon project completion or termination of services.
- Clients remain responsible for maintaining the security of their accounts and ensuring that access is lawful and appropriate.
Contact Information
If you have any questions about our services, this website, or how we handle data, you can contact us using the details below:
Email:
admin@camcom.agency
Contact form: Available here
Registered business address:
CamCom
2nd Floor, Hygeia House
66 College Road,
Harrow, Middlesex,
HA1 1BE